– playing

Paradox

I cannot sign in

Banned, locked, or lost your phone and your backup codes: prove you hold the account's mailbox, and write from there.

Your account's email

If that address has an account, a 6-digit code is mailed to it. The code works for 15 minutes. Nothing about the account is shown or changed here: this door only lets you write to support.

Staff will never ask for your password or for a code from an email.

The code is the whole proof: nobody at Paradox will ask you for it. Can sign in after all? Sign in and open a ticket from your account instead.